Offerte di lavoro

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Section 1: Job Summary
As a valued member of our team, you will play a crucial role in ensuring the smooth operation of our hotel's front desk. Your day-to-day tasks will involve managing guest check-in and check-out processes, handling room key cards, and providing excellent customer service to all visitors. With your assistance, we aim to create a welcoming atmosphere for our guests and ensure their stay with us is both comfortable and memorable.

Section 2: Job Responsibilities
• Manage guest arrivals and departures at the front desk
• Handle room key cards and maintain accurate records of key assignments
• Provide friendly and efficient customer service to all guests
• Assist with luggage storage and retrieval upon request
• Maintain cleanliness and organization at the front desk area
• Collaborate with other staff members to address guest needs and resolve issues promptly

Section 3: Job Qualifications
To excel in this role, you should possess the following skills and qualities:
• Excellent communication skills in German and English
• Strong attention to detail and organizational abilities
• Ability to work well under pressure and multitask when necessary
• Friendly and professional demeanor when interacting with guests
• Experience in customer service or hospitality industry preferred but not required
• Basic computer knowledge for data entry and record-keeping purposes
• Flexibility to work varying shifts, including nights, weekends, and holidays as needed

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Section 1 - Job Summary
We are looking for a new Director to lead our German operations. As a member of our Management Team, you will be responsible for overseeing all aspects of our hotel’s performance, ensuring that we deliver exceptional guest experiences while achieving our business goals. Your role will involve managing the day-to-day operations of the hotel, including sales, marketing, finance, human resources, and property management. You will also play a key role in driving revenue growth through strategic planning and implementation. This is an exciting opportunity to make your mark as a leader in the hospitality industry!

Section 2 – Responsibilities
· Develop and implement long-term and short-term strategies to drive revenue growth and profitability
· Oversee the day-to-day operations of the hotel, including sales, marketing, finance, human resources, and property management
· Collaborate with cross-functional teams to identify opportunities for improvement and implement initiatives to enhance operational efficiency and guest satisfaction
· Monitor market trends and competitive landscape to inform pricing strategies and other business decisions
· Manage relationships with external partners and vendors, such as suppliers, contractors, and consultants
· Provide guidance and mentorship to junior staff members to help them develop their skills and advance their careers

Section 3 – Qualifications
· Bachelor's degree in Business Administration or related field; MBA preferred
· Minimum 5 years of experience in a senior leadership role within the hospitality industry
· Proven track record of driving revenue growth and improving operational efficiency
· Strong financial acumen and ability to analyze complex data sets
· Excellent communication and interpersonal skills, with the ability to effectively communicate with colleagues at all levels of the organization
· Experience working with diverse teams and fostering a culture of inclusion and collaboration
· Ability to multitask and adapt quickly to changing priorities in a fast-paced environment
· Knowledge of hotel operations, including sales, marketing, finance, human resources, and property management

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INTRO (kurze Version)

MEININGER Hotels. Hybride Hotellerie neu definiert. Wir betreuen mehr als 35 Hotels in den beliebtesten Städten Europas - und es werden immer mehr!

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Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Berlin Alexanderplatz for a Receptionist (f/m/d).

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You have your first working experience in the hotel, or you are passionate about HORECA industries
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You speak German and English fluently (solid A2-B1 level min.), any other languages are an advantage

WHAT MEININGER OFFERS

• Attractive salary and tax-free surcharges
• 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
• 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)
• Growth and development opportunities as part of an internationally expanding organization
• A dynamic, diverse team
• The occasional opportunity to travel to support new openings or exchange programs
• MEININGER Staff Nights Program and discounts for your family & friends
• Employee events and team activities: M-Days, Christmas party, team building events
• Pension scheme

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Send us your CV in German or English and get ready for your MEININGER journey!

We welcome candidates with diverse life preferences and from different backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE our hotel here: MEININGER Hotel Berlin Alexanderplatz

Contact: Claudio Ermini (Hotel Manager)

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Job Summary: As the Director of Operations for Meininger Hotels, you will be responsible for managing all aspects of hotel operations to ensure smooth day-to-day running and meeting budget targets. This includes overseeing front desk services, housekeeping, maintenance, security, and other operational functions while maintaining high standards of guest service and satisfaction. You will also develop strategies to improve efficiency and drive revenue growth through effective resource allocation and performance management.

Responsibilities:
• Develop and implement comprehensive strategic plans to optimize hotel operations and achieve business objectives.
• Lead and mentor a team of department heads in their roles as well as develop talent within the organization.
• Collaborate closely with other senior leadership members on cross-functional initiatives aimed at enhancing overall hotel performance.
• Oversee all financial aspects of hotel operations including budget preparation, expense control, forecasting, and cost reduction efforts.
• Ensure compliance with regulatory requirements related to safety & security protocols and emergency preparedness procedures.
• Monitor trends in hospitality industry best practices and incorporate innovative approaches into daily operations to stay ahead of the competition.
• Drive revenue generation by implementing creative marketing campaigns across multiple channels such as social media platforms or local events calendars.

Qualifications:
• Bachelor’s degree in Hospitality Management or equivalent experience required; advanced degrees preferred.
• Proven track record of success in hotel operations management roles preferably at large upscale properties.
• Strong understanding of hotel financials including budgeting/forecasting techniques and expense control methods.
• Experience working with unionized staff and contract negotiations.
• Excellent communication skills both written and verbal along with strong interpersonal abilities necessary to interact effectively with colleagues at all levels within the organization.
• Ability to multitask and prioritize tasks under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite applications (Excel, Word, PowerPoint) essential; knowledge of property management systems highly desired.l

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